While it is awesome when your employees buy in to your company’s culture and way of doing things, this buy-in can become a weakness. Employees start to believe that your way is the only way. This is especially true for employees who have only worked for your company. When you hear these employees say things like, “we have always done it this way,” you know you have a problem.
Sam Walton was a big believer in experimentation. As he adapted new ideas, he forced his employees to adapt to change. I guess you could say that change became an important part of Wal-Mart’s culture.
So as Wal-Mart grew, new ideas were adapted and old ideas were discarded. And Wal-Mart became a company of change. Yes, they experienced may growing pains. But management did not allow these growing pains to stop them. They made changes. And the company grew.