Ever been guilty of saying too much? I think we all are guilty of saying too much at some time or another. Whether you are interviewing a potential employee or terminating a long-term employee, whether you are selling services to a new customer or introducing new services to an existing customer, whatever the given situation may be, people tend to say too much.
Over-promising and over-committing are never habits of successful people. Success requires disciplined action, including restraint with your words. No successful person tells everything they know. And they certainly do not promise more than they are prepared to deliver. Most would rather under-promise and lose a business deal than to over-promise and lose respect.
In EntreLeadership, Dave Ramsey says, “Even a fish can’t be caught if he keeps his mouth shut.” So when you find yourself talking too much, be wise. Be quiet and listen.